Telemarketing Specialist: (Assistant /Supervisor/Junior Officer/Officer)

For Assistant Level:
      - Should have minimum of bachelor degree with 3 years of core telemarketing experience in sales or services sector 

For officer Level:

- Should have minimum of bachelor degree with 5  of core telemarketing experience

- Should have involved in managing and working with call center process involving ISP, BFI’s, Telecoms, Digital Wallets, and other large-scale organizations in customer care fields

Other Competencies

1. Should have a proven sales track over the telephone with adequate knowledge of lead management.

2. Should Posses knowhow of system and software’s have used within Contact Center and Sales process. 

3. Responsibility for complying with and in the sales management as stated in the company sales policy. 

4. Bachelor’s Degree Minimum 

Should Possess following Skills:

    • Receiving and making telemarketing sales calls for banks services for upselling /cross selling, whilst maintaining the highest levels of courtesy and         professionalism when dealing with customers calls. 

    • Organize and managing self-targets and sales teams target on a daily basis, to ensure that they are fully aware of their daily work schedule and         updated products and services.

    • To stay in touch with the customers for follow up and ensuring the skills of right salesmanship to close the deal.

    • Proper Voice Quality, Pronunciations/Intonations.

    • Expert is Sales Rebuttals and Sales Pitching 

    • Proper Telephone and Email Etiquettes is a must

    • Target Oriented and Willing to put in extra effort to meet deadlines.